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Tech Mahindra Hiring For customer care executive Role

2024-07-22

Job Profile - Customer Care Executive

Qualification - HSC, Graduate, Post-Graduate

Salary Package - INR 13,500/- - INR 15,000/-

Shifts - Rotational Shifts

Skills - Good Spoken English & Hindi Skills

Job Description

• Identify and assess customers' needs to achieve satisfaction.

• Build sustainable relationships and trust with customer through open and interactive communication.

• Provide accurate , valid and complete information by using the right methods/tools.

• Handle customer complaints ,provide appropriate solutions and alternatives.

• Keep records of customer interactions , process customer accounts and file documents.

• Follow communication procedures ,guidelines and policies .

Mandate System Requirement

• Laptop or Desktop with minimum Core i3 gen 7 processor
• RAM - 8 GB or above
• Genuine Windows 10 or 11
• Minimum 20 MBPS Internet Speed (Broadband connection)
• Noise cancelling headphones
• Power Backup

Contact Person :

Somi Ghosh -7838204667

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